What are your supermarket locations opening hours?

Our stores are open daily to serve you, with varying times at each location. For regular store opening hours, go to Our Stores page for more details. Please note that our hours may vary on public holidays, so we recommend checking our website or contacting us directly for holiday hours.

Do you offer online shopping and delivery services?

At this moment, we do not offer online shopping through our website but we do offer options for home/office delivery or curbside pickup.

Contact us to place your order using any of the following –

Email –  orders@jtasupermarkets,com

Telephone – 217-4582 Ext 777

WhatsApp (messages only) – 381-4517

Visit our online platform for more details and to place your order.

Can I return or exchange items if I'm not satisfied with my purchase?

Our exchange policy states that produce, fruits, meats (chilled/frozen), fish (chilled/frozen), eggs, chilled dairy products, and bakery products must be exchanged/returned within 48 hours from date of purchase.

All other items* must be exchanged/returned within 7 days from date of purchase. * No exchanges/returns on Alcohol products.

Exchanges/Returns must be accompanied by a valid receipt.

Management reserves the right to investigate exchanges/returns before refunding the customer.

Do you offer discounts or loyalty programs?

Yes, our loyalty program are for our valued customers. Sign up for our loyalty program and get your own JTA Thank You card.

JTA Thank You cardholders are able to earn and accumulate JTA and MAGNA points that can be redeemed for grocery discounts or gifts.

Sign up in-store or here to receive exclusive offers, discounts, and rewards.

What payment methods do you accept?

We accept –

  • Cash
  • Debit cards
  • Credit cards
  • JTA gift cards
  • TT Cards.

Vouchers issued by:

  • Republic Bank
  • First Citizens Bank
  • Magna Rewards

Pension & disability cheques can also be exchanged with purchases at any JTA location.

How can I provide feedback or contact customer service?

We value your feedback! You can contact branch management via phone, or in-person at our customer service desk. Additionally, you can fill out the feedback form on our website or email us at info@jtasupermarkets.com to share your thoughts and suggestions with us.

How do I apply for a job at JTA?

We are always looking for talented individuals to join our team. Our employment vacancies can be viewed on our Careers page, or inquire in-store about current job openings and application procedures.

You can either submit an online application via the Careers page
OR contact for more information –

Human Resources Department
JTA Supermarkets Ltd.
61 St. James Street,
Carlton Centre,
San Fernando
Phone: 652-3611 Ext. 183 or  611

Have a Question?

Please complete our Contact Us form to ask us a question.