About Us

JTA Supermarkets Limited ("JTA") is one of the largest supermarket chains in Trinidad and Tobago, West Indies. Incorporated in 1988, it is owned and operated by a family with over eighty (80) years of experience in the industry. 

 

JT Allum & Co. Ltd. on 100 High Street circa 1955

 

The Company is a member of the J.T. Allum Group of Companies. It started as a partnership with J.T. Allum & Company in 1934 and first operated as a small grocery store on 100 High Street, San Fernando. Over the decades, it has grown into a significant business group in the country focusing on property development and food retailing.

JTA currently has five (5) convenient store locations that are situated primarily in the south and central of the country. Each location has a retail footprint ranging from 20,000 to 50,000 square feet and provides a modern and spacious shopping experience for its many generations of customers.



Newly opened C3 Branch on May 21, 2016

 

C3 Centre - This branch is located along the Sir Solomon Hochoy Highway near the Corinth Interchange, San Fernando and is the newest addition to the JTA chain. It is an ultra modern branch with world-class decor and ambience.

Carlton Centre
- This branch is located in the heart of the bustling downtown core of the City of San Fernando and it also serves as the Company’s Head Office.

Cross Crossing – This branch is located in the southern suburbs of San Fernando and it serves the growing residential community in the area.

Couva – This branch is located in the eastern edge of the town of Couva, which was at the heart of the old sugar cane industry and now adjacent to the thriving industrial area of Point Lisas.

Marabella – This branch is located in the northern suburbs of San Fernando, in the heart of a highly commercialized area.

The company’s strategy is to grow its brand into other parts of the country by leveraging on its strong public image for its great value and service. JTA looks forward to growing in order to achieve its goal of being the pre-eminent food retailer in the country.

Carlton K. Mack (1911 – 1995)

Carlton K. Mack (far right) with his brother and cousin before moving to Trinidad in 1932

Carlton K. Mack was born in the district of Hock Shan, in the province of Guangdong, China in 1911. He was orphaned at an early age and through the assistance of extended family he moved to Hong Kong to work with the Allum’s family. By 1932, he accepted an invitation to work in their family’s business located in Trinidad, West Indies.

Once settled in Trinidad, his strong work ethic allowed him to gain the confidence of management and as a result he was invited to become one of the original partners in J.T. Allum & Company. It was during these post-Depression and pre-World War II days, that business was extremely difficult but Mr. Mack persevered and built a thriving business operation. By 1956, Mr. Mack became its main shareholder and began an aggressive and successful expansion of the group’s retail and real estate businesses.

 

Carlton K. Mack inspects a pineapple at the Marabella store

In the field of business, Mr. Mack’s leadership transcended many other companies as he contributed to the growth and early development of business in this country. He made significant investments and contributions in the insurance, media, banking and construction industries. He was a former director of the Point Lisas Industrial Port Development Corporation (PLIPDECO), the industrial estate that has been integral in the development of Trinidad’s leading global position as a producer of petrochemicals. He was also a founding member and past president of the South Trinidad and Tobago Chamber of Industry and Commerce (now the Energy Chamber), founding director of the Trinidad Express Limited (now part of the OCM Group) and Royal Bank of Trinidad & Tobago Limited (now RBC Royal Bank). He was also a former Member, Board of Governors, Academy of Insurance.

 

Carlton K. Mack receiving the Humming Bird Medal (Gold) from the Governor General Sir Ellis Clarke in 1975 who later became Trinidad & Tobago's first President

 

In the field of charity and community development, Mr. Mack was a very active contributor. In 1969, he single handedly raised monies for the local Scout Movement during a time of financial crisis. In 1971, after the Black Power riots, he was instrumental as a member of the Chinese community to raise $100,000 for the El Dorado Girls Youth Centre to assist in the development of young ladies in the nation. He was also instrumental in the establishment of St. Anthony’s College where he continued to contribute to the school as a Board of Trustee Member. He was also strongly affiliated with the Red Cross Society, Boy Scouts Association of Trinidad and Tobago and the Family Planning Association of Trinidad and Tobago. He was the recipient of two national awards for community work, the Scarlet Ibis Medal (1971) and the Humming Bird Medal – Gold (1975).

He was President of the China Society (1968 – 1991) was then made an Honorary President for Life upon his retirement. In 1985, the National Father’s Day Council of Trinidad and Tobago bestowed upon him the Father of the Year Medal. In 2013, Mr. Mack was inducted posthumously into the Trinidad & Tobago Chamber of Industry and Commerce Business Hall of Fame. This prestigious award honoured him as one of the country's foremost business leaders that contributed greatly to its growth and development.

Mr. Mack passed away in 1995, and the business continues to be actively managed by the second and third generations of the Mack family, building upon his impressive legacy.

Service

At J.T.A. we strive to give our customers superior customer service at every moment of their shopping experience.

Quality

At. J.T.A. we insist on quality products that give our customers value for money.

Variety

At J.T.A. we know that not all customers are the same, that’s why we offer a broad selection so that there is something for everyone.

What are your Opening Hours?

Choose your preferred store at the top right of this page to see the opening hours for today!
For Opening Hours for all days of the week, go to Our Stores page. Just click your store of preference to see store-specific information.

What are your Holiday Opening Hours?

Choose your preferred store at the top right of this page to see the Opening Hours for the next Public Holiday. (We post them at least 2 weeks before the Public Holiday)
We usually announce our Holiday Opening Hours in our Monthly Flyer too! Sign up to receive the Monthly Flyer and other special offers via e-mail.

What is your Exchange/Return Policy?

Produce, fruits, meats (chilled/frozen), fish (chilled/frozen), eggs, chilled dairy products, bread and Bakery products must be exchanged/returned within 48 hours from date of purchase.
All other items* must be exchanged/returned within 7 days from date of purchase.
Exchanges/Returns must be accompanied by a valid receipt. Management reserves the right to investigate exchanges/returns before refunding the customer.
* No exchanges/returns on Alcohol products.

How do I contact the store?
Each store's contact information can be found on the Our Stores page.
If you have a general comment or query, you can complete the form on the Contact Us page to send us an e-mail via the website.
What should I do if I'm not receiving e-mail updates?
Follow these tips to troubleshoot your issue:

  1. Be sure to confirm your e-mail address after you have signed up. An e-mail would have been sent to your inbox with the subject "Please confirm your e-mail address". Use the link inside the e-mail to activate your account.

  2. Check your spam or junk e-mail filter to make sure that e-mails coming from JTA Supermarkets aren't being placed in this folder. If they are, be sure to add mailinglist@jtasupermarkets.com to your e-mail account's safe senders list.

  3. If you're still not receiving e-mails from JTA Supermarkets, please contact your ISP (Internet Service Provider) to ensure that they are not blocking e-mail traffic coming from JTA Supermarkets.

  4. If the issue continues, please submit your query to us using the FAQ form below.

How do I apply for a job at J.T.A?

Our employment vacancies can be viewed on our Careers page.


You can either submit an online application via the Careers page
OR
Contact the Human Resources Department for more information
J.T.A. Supermarkets Ltd.
61 St. James Street,
Carlton Centre,
San Fernando
Phone: 652-3611 Ext. 183 or  611
Fax: 652-3810
E-mail:

Frequently Asked Questions about JTA Supermarkets, Trinidad & Tobago

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