Recognizing the People Behind the Aisles
At JTA Supermarkets, our success is built on the dedication and hard work of our incredible team. In our Employee Spotlight, we celebrate the people who go above and beyond every day to serve our customers and keep our stores running smoothly. Get to know the faces behind the aisles and the stories that make JTA more than just a supermarket.
Employee Spotlight February 2025
April Peters
Meet April Peters, a valued member of the Perishables Department at JTA C3 Centre. For the past two years, April has brought passion and dedication to her role, ensuring that fresh fruits and vegetables are always at their best for customers.
As a hearing-impaired employee, April has found a supportive and inclusive work environment at JTA, where her colleagues make the effort to communicate through writing and even learning sign language. Her love for organization, quality control, and assisting customers keeps her busy throughout the day, and she takes great pride in her work.
Outside of JTA, April enjoys dancing, shopping, traveling, and spending time with friends. She also finds fulfilment in helping others and encourages anyone interested in the Perishables Department to embrace the role, even though it can be demanding.
Get to know more about April’s journey!
How long have you been working at JTA C3 Centre, and what do you enjoy most about your job?
I have been working at JTA Supermarkets for the past 2 years. I really enjoy working at C3 Centre overall. It’s the best!
What’s your favorite product or section to work with, and why?
I like working in the vegetable department because I like cutting up the veggies and fruits.
What advice would you give to someone interested in working in the Perishable department?
I will encourage them as it’s a nice department to working but it is also very demanding.
What’s a fun fact about you that your coworkers might not know?
They do not know that I love dancing, shopping, traveling and I also really like helping people. I take pride in helping persons to do things to the best of their ability.
What does a typical day in the Perishable department look like for you?
A typical day is very busy and hard. I start my day by organizing my space, cleaning counters. I package new fruits; I pack them out on their display ensuring to do quality checks on the products and environment. I then have lunch. When this done, my afternoons usually consist of replenishing, quality control and assisting customers as much as I can.
How has JTA supported you as a hearing-impaired employee?
JTA has supported me with the opportunity to support my kids financially. The work environment is also very supportive as they try their best to communicate effectively by writing information on writing pads or even learning things in sign language.
How do you like to spend your free time outside of work?
After work I sometimes go out and even lime with friends. However most times I get home to complete whatever household tasks need my attention such as cleaning and cooking.
Employee Spotlight March 2025
Michaellene Hosein – A Decade of Dedication at JTA
With ten years at JTA Supermarkets, Michaellene Hosein finds fulfillment in being part of the company. As a Head of Department, her day revolves around ensuring smooth checkout operations, maintaining organization, and delivering excellent customer service.
Passionate about accuracy, she enjoys pricing specials and also takes pride in teaching sign language to colleagues, fostering inclusivity. JTA’s support has played a key role in her professional growth, from CSA-Lanes to a leadership position.
Her advice to aspiring team members? Start from the ground up, be punctual, work hard, and stay positive. Outside of work, Michaellene enjoys relaxing at home and is also a proud silver medalist in the Special Olympics!
Get to know more about Michallene’s journey!
How long have you been working at JTA, and what do you enjoy most about your job?
I’ve been a part of the JTA Supermarkets team for the past 10 years, and it has been a rewarding experience. I truly enjoy being part of the company
What’s your favorite product or section to work with, and why?
I enjoy pricing specials because I take pride in ensuring accuracy and correctness. I also love working with checkouts and teaching them sign language, as it helps improve communication and inclusivity within the team.
What advice would you give to someone interested in working in JTA?
I would advise them to start from the ground up, gaining experience along the way. It’s important to be punctual, work hard, and maintain a positive attitude.
What’s a fun fact about you that your coworkers might not know?
I have 2 silver medals achieved at Special Olympics.
What does a typical day at work look like for you?
A typical day for me begins with ensuring my team is prepared and ready to provide excellent customer service. I also focus on maintaining the cleanliness and organization of my checkout stations. My main responsibilities revolve around overseeing checkout operations and ensuring the efficiency of both checkouts and dispatches.
How has JTA supported you as a hearing-impaired employee?
JTA has provided a supportive environment that has motivated me to continue growing within the company from CSA-Lanes to leadership roles as a Head of Department. I appreciate that Ms. Joanne Birbal, Carlton Centre Branch Manager and the Branch Office always take the time to listen to me.
How do you like to spend your free time outside of work?
After work I go home, watch TV and try to relax and prepare for the next day ahead.
Employee Spotlight April 2025
Susan Maikoo
With six years at JTA Supermarkets, Susan Maikoo has become an integral part of the bakery team at our Couva branch. Passionate about her craft, she takes great pride in perfecting JTA’s signature breads—so much so that she jokes she could make them with her eyes closed!
Susan’s creativity shines through in her ideas for new bakery items, including a nostalgic treat called “Fingers,” inspired by classic bakery vans of the past. Her love for coconut-based treats like drops and pone speaks to her appreciation for traditional flavors.
Beyond her baking skills, Susan is a natural leader in the workplace, fostering a positive environment and motivating her colleagues with her no-nonsense yet caring approach. Outside of work, she enjoys her role as a dedicated mother and homemaker, supporting her three hardworking sons.
Looking ahead, Susan hopes to grow within JTA as a bakery consultant, bringing fresh ideas and innovations to the team. Her dedication, expertise, and leadership make her a true asset to JTA Supermarkets!
Get to know more about Susan’s journey!
How long have you been employed at JTA Supermarkets?
I have been employed at JTA Supermarkets for six years.
If you could create a new bakery item for JTA, what would it be?
I have many creative ideas for new bakery items, but one I’d love to introduce is called “Fingers.” It’s made with dough similar to hot cross buns, shaped into logs, and filled with coconut. This used to be a popular treat sold from bakery vans years ago, and I’d love to bring it back.
What’s a fun fact about you that your coworkers might not know?
My coworkers know almost everything about me, but one thing some may not realize is that I always promote positive energy in the workplace. I’ve naturally taken on a motherly role due to my no-nonsense attitude. I push my colleagues to do their best, and if someone isn’t having their best day, I step in to help, because at the end of the day, we’re all human. I try to be someone they can depend on.
Where do you see yourself growing in your career at JTA?
As I continue my journey at JTA, I hope for growth. I see myself taking on a role as a bakery consultant or something similar, where I can bring new ideas to the table and work alongside my seniors to refine and develop bakery innovations. I want to be an asset to JTA in every way possible.
What’s a skill you’ve learned while working in the bakery that you’re proud of?
Over the years, I’ve learned a lot, especially the differences between service and deli and what each entails. I’ve also sharpened my baking skills, especially with bread. I take great pride in my work, and because of my dedication, I’ve been entrusted with making JTA’s signature breads at the Couva branch. I can practically make them with my eyes closed!
What’s your personal favorite treat from the bakery?
My favorite treats are drops and pone, I love anything with coconut, and both taste amazing!
How do you like to spend your free time outside of work?
Outside of work, I love being a housewife and taking care of my family. Cooking, washing, and meal prepping bring me joy. I’m also a proud mom of three hardworking young men, and I love supporting them in any way I can.
Employee Spotlight May 2025
Ezekiel Gobin
Ezekiel Gobin has been with JTA Supermarkets for nearly five years. At just 23 years old, this was his first job—and it’s been a valuable learning experience. Initially unsure about the industry, he’s since developed a genuine appreciation for the role and the fast-paced environment.
Ezekiel works primarily in the Alcohol lanes, a section he enjoys for the customer interaction and knowledge it offers. He’s learned how to recommend products like wines based on customers’ preferences, which adds a personal touch to the shopping experience.
His day involves much more than stocking—he rotates products, ensures safety protocols are followed, updates pricing displays, and even helps inform ordering decisions. Items like flour and rice are among the fastest-moving, and keeping up with demand is part of the challenge he enjoys.
He credits JTA with helping him grow—both in confidence and customer service. Now holding a more senior role, he makes a point of mentoring junior staff, remembering how others once guided him.
Outside of work, Ezekiel enjoys downtime with friends, gaming, and relaxing. His grounded approach and commitment to teamwork make him a valued part of the JTA Cross Crossing family
Get to know more about Ezekiel’s journey!
How long have you been working at JTA, and what made you interested in working in the supermarket industry?
I’ve been with JTA for about 4 to 5 years now. This is actually my first job, so I didn’t know much about the industry at the time. I’m 23 years old now, and over the years, I’ve grown to really enjoy the experience.
What does a day in the life of a CSA Lanes worker look like?
It’s much more than just stocking shelves. We rotate goods, follow safety protocols, ensure proper packaging, assist with ordering, and interact with customers, answering questions about product availability and specials. It’s a fast-paced and hands-on role that keeps us on our toes.
What section or type of products do you enjoy stocking the most, and why?
I’ve been working in the Alcohol lanes since my time at C3. I enjoy it because I’ve learned a lot about different types of drinks, customer preferences, and I can even help guide customers, like recommending dry or sweet wine options based on what they’re looking for.
Is there a particular product or aisle you feel like you can never restock fast enough because it’s always in demand? Why do you think that is?
Definitely the flour and rice lanes. These are everyday essentials that customers always buy, no matter the brand or type. And when they go on special, it’s non-stop. You can barely finish packing before the stock is flying off the shelves!
What’s something customers might not realize about your role?
There’s a lot more to it than people might think. We keep track of popular brands and fast-moving items, help update shelf talkers based on price changes, and even assist in placing orders. We also notice which items are performing well and which aren’t; it’s all part of staying informed and supporting the store’s operations.
How has JTA supported your work or growth over your employment period?
Being my first job, JTA has taught me a lot, especially how to interact with customers and understand their preferences. I’ve learned about product presentation, how to adapt to different people and situations, and the value of good customer service. It’s given me a new respect for how important this industry really is.
Where do you see yourself career-wise in the next few years?
Honestly, I’m not sure what the future holds just yet. I may or may not be here in five years, but I always make sure to give my best at work. I enjoy what I do, and that motivates me to keep improving.
Employee Spotlight June 2025
Fanasir Cooper
Meet Fanasir, a warm and dedicated member of our Prepared Foods team with 8 years of service—6 at C3 and the last 2 at Cross Crossing. With a natural love for cooking, Fanasir knew right away that the Prepared Foods department was the right fit.
Her day starts early with prepping ingredients and cooking breakfast while getting lunch ready for the day ahead. She’s a multitasker who values teamwork, hygiene, and delivering great-tasting meals. Her favorite dish? Stew chicken—so well-practiced she could make it with her eyes closed!
She swears by a secret tip too: a touch of baking powder or dasheen bush for tenderizing meats and perfecting texture. Over the years, JTA has helped her sharpen her large-scale cooking skills and boosted her confidence.
Outside of work, Fanasir is a proud grandmother who cherishes time with her grandson, loves her church community, and enjoys relaxing with family and friends.
Thank you, Fanasir, for bringing passion and heart to everything you do at JTA!
Get to know more about Fanasir’s journey!
How long have you been working at JTA, and what inspired you to join the Prepared Foods department?
I’ve been with JTA for the past 8 years,6 of those at C3 Centre and the last 2 (and counting!) at Cross Crossing. I’ve always loved being in the kitchen, so when I was hired and given the option between the bakery and prepared foods, it was an easy choice. My heart’s in cooking, so I went with prepared foods.
Can you walk us through a typical day in your role?
Once I arrive, I start with prepping ingredients, and then I move into preparing breakfast. While that’s happening, I’m also getting lunch ready. Toward the end of my shift, I begin prepping for the next day so everything flows smoothly.
What skills or qualities do you think are important for someone working in this department?
You need to be friendly, a team player, and able to multitask because it’s a fast-paced environment. Of course, having cooking skills or at least some basic kitchen knowledge is also very important.
How do you ensure food quality and safety throughout the day?
I’m very mindful of using fresh ingredients and always taste the food to ensure quality. I make sure I’m properly dressed with a hair net, apron, and clean clothes and I work in a clean environment. Packaging and displaying the food properly is just as important for safety and appeal to ensure the customer gets the correct item.
How do you like to relax or spend your time outside of work?
I enjoy going to church, watching TV, relaxing, and spending time with my loved ones. I even go out with friends every now and then for a bit of fun and fellowship.
What’s your favorite dish or item to prepare, and why?
I never thought about this but it will definitely be stew chicken. I could probably make it with my eyes closed! I also love preparing red beans. I feel like I’ve mastered the color, taste, and consistency for both dishes, which makes me proud.
Do you have a go-to tip or secret ingredient that makes your food stand out?
Yes! I use a little baking powder to help tenderize meats and even dasheen bush if it’s a bit tough as it cooks down really nicely and adds a great texture and look to the dish.
How has JTA supported your growth or development on the job?
Working at JTA has helped me improve my cooking skills, especially when it comes to preparing meals for large groups. It’s also helped me come out of my shell. I used to be very reserved, but now I’m more open, social, and comfortable building relationships with both new and existing staff.
What’s a fun fact about you or a hobby your coworkers might not know about?
I’m a proud grandmother and absolutely love spending time with my grandkids, especially my grandson. We have a special bond, maybe that classic mother-son connection. He brings me so much joy.
Employee Spotlight July 2025
Virgina Rojas
With 22 years of service, Virgina is a shining example of dedication and passion at JTA. She began in the Perishables department at Marabella and later found her place handling Rotisserie Chicken production in Carlton Centre, where her love for food and customer care shines every day.
Whether she’s prepping chicken, assisting customers, or supporting her team, Virgina makes it all look effortless. Known for her speed and positive attitude, she never compromises on quality. Her top tip for at-home cooks: always give rotisserie chicken at least one hour for juicy, perfect results.
Outside of work, Virgina enjoys reading, Facebook, spending time with God, and creating floral arrangements for special occasions. For her, JTA is more than a workplace: It’s a family.
Thank you, Virgina, for sharing your passion and heart with us for over two decades!
Get to know more about Virgina’s journey!
How long have you been with JTA, and what first sparked your interest in working with food at JTA Carlton Centre?
I have been working at JTA for 22yrs, and I started in the perishables department at Marabella and now I handle the prep and baking of rotisserie chicken.
When you’re preparing rotisserie items, what’s the most important step to get just right?
Firstly it making sure prep is done right by cleaning thoroughly and cooking it properly
If we peeked into your workstation during your shift, what would we see you busy doing?
I could be seen doing my duties depending on what is needed of me, greeting my co-workers or dealing with customers as I believe customer service is very important.
Which part of your job gives you the biggest sense of pride?
When my work is complete! Getting the job done is important, you sometimes see the huge work load and get intimidated, but not me. I take it one step at a time with a positive attitude.
What’s one skill you’ve mastered that you never imagined you would?
While I have worked in numerous departments dealing with items such as cheese, meat, veggie, I think I mastered speed. I ensure to work quickly ensuing not to compromise on my quality or work as my department is very fast paced
Is there anything you’d like to say about your time here at JTA?
I love working here as it enhances your skills. It’s more than just a grocery or mall it’s a family. We spend so much of our time here and I consider working at JTA as spending time with my family.
Which item do you enjoy preparing the most, and why?
I love prepping the chicken for rotisserie especially cleaning it as to me it’s one of the most important steps
If you could give customers one “insider tip” about making rotisserie-style dishes at home, what would it be?
It would be to pay attention to cooking times. We sell seasoned whole chickens and I always ensure to inform customers that they need to cook it for at least one hour when baking rotisserie style as the chicken can either be undercooked or very dry.
What’s your go-to snack or treat from our deli section when you need a quick boost?
While I enjoy almost everything the chocolate cake options are my favourite.
How do you keep your energy and creativity going during the busiest days?
God makes it possible as well as being friendly and staying positive as I work. Another big factor that contributes is loving what you do which is the case for me.
When you’re off the clock, what’s your favourite way to relax or spend your time?
I love reading, scrolling on Facebook, learning new things and spending time with God.
When you’re off the clock, what’s your favourite way to relax or spend your time?
I love reading, scrolling on Facebook, learning new things and spending time with God.
What’s a fun or surprising fact about you that most people at JTA might not know?
I love doing floral arrangements for weddings, myself or any special occasion.
Work With a Team That Cares
Join JTA Supermarkets and be part of a team that values dedication, growth, and community