Employee Spotlight March 2025
Michaellene Hosein – A Decade of Dedication at JTA
With ten years at JTA Supermarkets, Michaellene Hosein finds fulfillment in being part of the company. As a Head of Department, her day revolves around ensuring smooth checkout operations, maintaining organization, and delivering excellent customer service.
Passionate about accuracy, she enjoys pricing specials and also takes pride in teaching sign language to colleagues, fostering inclusivity. JTA’s support has played a key role in her professional growth, from CSA-Lanes to a leadership position.
Her advice to aspiring team members? Start from the ground up, be punctual, work hard, and stay positive. Outside of work, Michaellene enjoys relaxing at home and is also a proud silver medalist in the Special Olympics!
Get to know more about Michallene’s journey!
How long have you been working at JTA, and what do you enjoy most about your job?
I’ve been a part of the JTA Supermarkets team for the past 10 years, and it has been a rewarding experience. I truly enjoy being part of the company
What’s your favorite product or section to work with, and why?
I enjoy pricing specials because I take pride in ensuring accuracy and correctness. I also love working with checkouts and teaching them sign language, as it helps improve communication and inclusivity within the team.
What advice would you give to someone interested in working in JTA?
I would advise them to start from the ground up, gaining experience along the way. It’s important to be punctual, work hard, and maintain a positive attitude.
What’s a fun fact about you that your coworkers might not know?
I have 2 silver medals achieved at Special Olympics.
What does a typical day at work look like for you?
A typical day for me begins with ensuring my team is prepared and ready to provide excellent customer service. I also focus on maintaining the cleanliness and organization of my checkout stations. My main responsibilities revolve around overseeing checkout operations and ensuring the efficiency of both checkouts and dispatches.
How has JTA supported you as a hearing-impaired employee?
JTA has provided a supportive environment that has motivated me to continue growing within the company from CSA-Lanes to leadership roles as a Head of Department. I appreciate that Ms. Joanne Birbal, Carlton Centre Branch Manager and the Branch Office always take the time to listen to me.
How do you like to spend your free time outside of work?
After work I go home, watch TV and try to relax and prepare for the next day ahead.
Recognizing the People Behind the Aisles
At JTA Supermarkets, our success is built on the dedication and hard work of our incredible team. In our Employee Spotlight, we celebrate the people who go above and beyond every day to serve our customers and keep our stores running smoothly. Get to know the faces behind the aisles and the stories that make JTA more than just a supermarket.
Employee Spotlight February 2025
April Peters
Meet April Peters, a valued member of the Perishables Department at JTA C3 Centre. For the past two years, April has brought passion and dedication to her role, ensuring that fresh fruits and vegetables are always at their best for customers.
As a hearing-impaired employee, April has found a supportive and inclusive work environment at JTA, where her colleagues make the effort to communicate through writing and even learning sign language. Her love for organization, quality control, and assisting customers keeps her busy throughout the day, and she takes great pride in her work.
Outside of JTA, April enjoys dancing, shopping, traveling, and spending time with friends. She also finds fulfilment in helping others and encourages anyone interested in the Perishables Department to embrace the role, even though it can be demanding.
Get to know more about April’s journey!
How long have you been working at JTA C3 Centre, and what do you enjoy most about your job?
I have been working at JTA Supermarkets for the past 2 years. I really enjoy working at C3 Centre overall. It’s the best!
What’s your favorite product or section to work with, and why?
I like working in the vegetable department because I like cutting up the veggies and fruits.
What advice would you give to someone interested in working in the Perishable department?
I will encourage them as it’s a nice department to working but it is also very demanding.
What’s a fun fact about you that your coworkers might not know?
They do not know that I love dancing, shopping, traveling and I also really like helping people. I take pride in helping persons to do things to the best of their ability.
What does a typical day in the Perishable department look like for you?
A typical day is very busy and hard. I start my day by organizing my space, cleaning counters. I package new fruits; I pack them out on their display ensuring to do quality checks on the products and environment. I then have lunch. When this done, my afternoons usually consist of replenishing, quality control and assisting customers as much as I can.
How has JTA supported you as a hearing-impaired employee?
JTA has supported me with the opportunity to support my kids financially. The work environment is also very supportive as they try their best to communicate effectively by writing information on writing pads or even learning things in sign language.
How do you like to spend your free time outside of work?
After work I sometimes go out and even lime with friends. However most times I get home to complete whatever household tasks need my attention such as cleaning and cooking.
Work With a Team That Cares
Join JTA Supermarkets and be part of a team that values dedication, growth, and community